I paid over the blue book value for my car, and this is for a car with a number of scratches on the exterior and a door that had been replaced, because I thought it would be a good, reliable car. They weren't willing to negotiate on the price past bringing it down $300. I had a mechanic look at it before purchasing it and he said everything mechanically was fine. The saleswoman told me that the owner was "very nice" and that if it was broken right after I bought it he would get it fixed. Lo and behold, I discovered after a couple days that a back window doesn't open, and after a week there is now a clicking sound coming from the driver's side when I drive it. I just called the owner and he said that "I bought the car as is" and "it's been 2 weeks in my ownership" so he wouldn't fix it. Obviously the saleswoman lied or was mistaken, and considering I paid more than the actual value of the car, I feel ripped off.
Great service ... only to leave with a 2003 Rav4 which isn't safe and has been in the shop twice since purchasing a month ago.
This acceleration 'lag' repeated throughout the week. After some research it appeared it could be a known Rav4 issue. I would not have purchased if I'd know this - my mistake. Not being able to trust a car will accelerate out of danger is a red flag.
The problem remained intermittent and 2 weeks later my wife was driving the Rav4 in the middle lane of the freeway at 60mph. The rear wheels seized and the car skidded across 2 lanes to the shoulder. She is lucky to have avoided a serious collision and was left extremely distressed. Confidence in the Rav4 is now low.
The car has been back with Toyota Gladstone for over a week with no sign of them being able to fix it. I am not sure what to do with the car but know it's dangerous, has put my wife at risk and I've lost more money than I can afford.
The car went to Gladstone Toyota (OR) for repairs where they identified part for the drivetrain had failed and cracked due to being empty of the necessary fluid. Perhaps this should have been spotted when Delta replaced the transmission before selling the car. (There was no explanation why the transmission was replaced and they could not provide the VIN for the part) Delta were good enough to partially pay for the repair of $1500. Yes, we're now up to $9,000 spent a 14 year old car that doesn't work!!
Very streamlined process. Ben and Sal were very helpful. I was encouraged to get the vehicle inspected and all questions were answered. I felt no pressure to buy and and the actual purchase was very smooth.
After the repair the car ran OK for about a week. Then the 'lag' problem reoccured. This leaves us feeling the car cannot be trusted to move out of dangerous situations such as merges, overtaking, and junctions.
We had been driving around Portland all day and were exhausted of all of the typical, pushy sales people. It was a breath of fresh air when Nicole walked out from the office to help us. My husband and I had our 3 and 1 year old daughters with us and we hit some bumps with the bank (nothing to do with Delta) that wound up making us wait for about 3 hours. My girls were bored toddlers and were being pretty difficult, but Nicole even as went as far as putting Elmo on her computer to entertain them for a few minutes.
She was so patient and honest, and we never felt pressured. We will definitely be back and recommend Delta to our friends! Thank you for amazing service and a wonderful new car! I love my new Pontiac Vibe!
After I bought the vehicle I was in a bind as the car that I had brought to the dealership was going to be stranded. Sal happily volunteered to drop my the car off at my house (all the way across town).
This is my first time writing on google reviews but I felt it necessary due to the service I received at Delta. Sal and Ben were very helpful, intelligent and professional. They were truly a pleasure to work with. I will definitely recommend Delta Auto to all my friends! Good job guys! I love my Nissan Maxima!
I agree with many reviews that Delta Autos service is very good and efficient. The people we dealt with are helpful and no-pressure. We felt very comfortable dealing with them and the earned our confidence. We had 2 independent inspections of the car and left feeling very pleased with our purchase ($7300 for a 2003 Rav4 with 125k miles. Expensive but the car seems solid at this point)
I would definitely recommend this company to anyone looking for a low stress car buying experience.
Problems started immediately. Driving away in the car we turned left at the junction outside Delta Auto and the car failed to accelerate immediately. After a few seconds delay it eased away.
I have bought a lot of cars and I am usually prepared for battle once I arrive on the lot. I didn't feel any of that in this case - no problems, fair price and a beautiful vehicle that was in just as good of shape as the ad implied.
Delta Auto Sales Inc is a US Car Dealer based in Milwaukie, Oregon. Delta Auto Sales Inc is located at 4200 SE Roethe Rd, Milwaukie, OR 97267, USA.
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